Frequently asked questions

We serve SMEs and enterprises across Pakistan, Saudi Arabia, and UAE. Our clients include retailers needing FBR-integrated POS, businesses requiring ZATCA Phase 2 compliance, educational institutions building LMS platforms, healthcare providers, manufacturing companies, and legal & real estate firms seeking custom workflow software.

We deliver software across Retail & E-commerce, Healthcare, Finance (ZATCA/FBR compliance), Legal & Real Estate, Education, Manufacturing, and Distribution. Our team has deep regional expertise in compliance requirements across Pakistan, Saudi Arabia, and the UAE.

Absolutely. Every project we deliver is fully custom-built. Our structured Discovery phase maps your exact workflows, integrations, and compliance needs before development begins. We then provide a fixed-cost proposal with clear milestones. Contact us for a free scoping call.

We offer custom ERP, CMS, LMS, POS, web & mobile app development, AI automation & chatbot solutions, ZATCA Phase 2 e-invoicing integration, FBR POS compliance systems, healthcare management systems, and dedicated outsourcing teams. Every solution is tailored to your business and regional compliance needs.

Yes. We build with integration-first architecture. Our ERP, POS, and LMS solutions connect with third-party APIs, legacy databases, payment gateways, ZATCA's Fatoora platform (Saudi Arabia), and FBR's POS integration system (Pakistan) using secure REST APIs and middleware.

We work with Python, PHP, React, Go, and C++. For AI and automation, we deploy GPT-4, open-source LLMs (Llama), and RAG (Retrieval-Augmented Generation) for knowledge-base integration. Cloud infrastructure includes AWS, Azure, and on-premise deployments based on client requirements.

Yes. We develop cross-platform and native mobile apps for iOS and Android — including mobile ERP dashboards, field sales apps, delivery management tools, and Urdu-language AI chatbots for Pakistani businesses. All mobile apps are built to complement our enterprise web platforms.

Our blended hourly rates range from $18–$35/hour depending on seniority and technology stack — typically 60–70% lower than equivalent US or UK rates. We offer both fixed-price project contracts and monthly retainer dedicated teams. All engagements are transparent with no hidden costs.

Yes. Payments are structured around project milestones: typically 30% upfront at project kickoff, milestone-based installments during development, and a final payment on successful delivery and handover. Monthly retainer teams are billed on a calendar month basis with 30-day notice for changes.

Absolutely. Our process begins with a free Discovery call to understand your requirements, estimate costs, and outline timelines. Submit an inquiry via the contact page on rightapps.net and our team responds within 1 business day to schedule your scoping session.

Never. Client data confidentiality is a core principle at Rightway Systems. All projects are covered by signed NDAs from day one. We do not share, sell, or use your business data for any purpose outside of delivering your project.

Client data is stored based on your preference and compliance requirements. We support local server deployments in Pakistan, cloud hosting on AWS or Azure with data residency in Saudi Arabia or UAE, and hybrid setups — ensuring alignment with ZATCA, FBR, and other applicable regulations.

Yes. Our ZATCA Phase 2 integration is fully certified and compliant with Saudi Arabia's Fatoora e-invoicing platform requirements. Our FBR POS solutions comply with Pakistan's Federal Board of Revenue standards. All compliance-critical systems undergo thorough testing and certification before client deployment.

Yes. Every enterprise delivery includes structured onboarding and user training. This covers hands-on sessions for end users and system administrators, along with comprehensive documentation. We ensure your team can operate and manage the software independently from day one.

Post-deployment support covers bug fixes, minor feature updates, security patches, performance tuning, and user support. For ongoing feature development, we offer dedicated monthly retainer teams. Service Level Agreements (SLAs) with defined response times are included in all enterprise project contracts.

Enterprise clients have a dedicated account manager and priority support channel for urgent issues. For general queries, reach us via the contact form at rightapps.net/contact.html. We respond within 1 business day for standard inquiries and provide emergency response for critical production systems.

Timelines depend on scope: ZATCA Phase 2 integration typically takes 2–4 weeks; an AI chatbot 4–8 weeks; a custom LMS or POS system 3–6 months; a standard ERP 3–6 months; and a full enterprise ERP with multiple modules 6–12 months. Our Discovery phase defines an exact timeline for your project.

Yes. We actively serve clients in Pakistan, Saudi Arabia, and the UAE. Our team has deep regional expertise in local compliance requirements — including ZATCA Phase 2 e-invoicing (Saudi Arabia) and FBR POS integration (Pakistan). We also take on remote outsourcing engagements from the US, UK, and other markets.

Yes. All software we build uses scalable architecture designed to grow with your business. Whether you start with 10 users or scale to 10,000, our ERP, LMS, and enterprise platforms are built on cloud-ready, modular architectures that accommodate growth without requiring a full rebuild.