Privacy Policy

Last updated: January 2025

1. Introduction

Rightway Systems Pvt. Ltd. ("Rightway Systems," "we," "us," or "our") operates rightapps.net and its associated services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our enterprise software services. Please read this policy carefully. By using our site, you consent to the practices described here.

2. Information We Collect

We may collect the following categories of information:

  • Contact Data: Name, email address, phone number, and company name submitted via contact forms or project inquiries.
  • Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically.
  • Communication Data: Messages, support requests, and project briefs you send to us.
  • Cookies & Tracking: Session cookies, analytics cookies, and preference cookies (see Section 7).

3. How We Use Your Information

  • To respond to inquiries and deliver requested services.
  • To send project updates, invoices, and service communications.
  • To improve our website and service offerings.
  • To comply with legal obligations under Pakistani law (PECA 2016, Prevention of Electronic Crimes Act) and applicable Saudi/UAE regulations.
  • To send marketing communications, where you have opted in.

4. Sharing of Information

We do not sell your personal data. We may share information with:

  • Service providers who assist in website hosting, analytics, and communications (bound by confidentiality agreements).
  • Legal authorities when required by applicable law or court order.
  • Business successors in the event of a merger, acquisition, or asset sale.

5. Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Client project data is retained for a minimum of 5 years for accounting and compliance purposes.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.
  • Object to or restrict certain processing activities.
  • Withdraw consent at any time (where processing is consent-based).
  • Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at info@rightapps.net.

7. Cookies

We use essential cookies to operate our website, analytical cookies (Google Analytics) to understand user behaviour, and preference cookies to remember your settings. You can control cookies via your browser settings. Disabling cookies may limit some functionality.

8. International Transfers

Rightway Systems operates across Pakistan, Saudi Arabia, and the UAE. Data may be processed in any of these jurisdictions. We ensure appropriate safeguards are in place for any cross-border data transfers.

9. Security

We implement industry-standard technical and organisational measures to protect your data, including SSL/TLS encryption, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Continued use of our website following changes constitutes acceptance of the updated policy.

11. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact:

Rightway Systems Pvt. Ltd.

Lahore, Pakistan · Riyadh, Saudi Arabia · Dubai, UAE

Email: info@rightapps.net

Phone: +92 42 3500 0000